certyfikaty
Fena

Dear Ladies and Gentlemen
The focal point of Fabryka Elementów Napędowych FENA’s operations is to meet our customers’ requirements as far as possible. While making efforts to enhance your satisfaction from the quality of our products and cooperation, we would like to become aware of your opinion.
Please complete the survey below thus allowing us to become familiar with your expectations and meet them in the future.

With kind regards

President of Management Board
Jan Rdest

Representative for the Integrated Quality
and Environmental Management System
Mirosław Markusik

Customer Satisfaction Rate

1. How do you rate Fabryka Elementów Napędowych FENA against other companies according to the following issues?
(please fill in the fields with rating from 5- very good to 1- requires improvement)

Product Quality

Timely Deliveries

Availability of Commercial Information

Product Pricing

2. How did you find out about Fabryka Elementów Napędowych FENA / what source you use to obtain information about the products we offer?
(please check the suitable reply)

phone information from the Sales Department

printed products catalogue

www.fena.pl website

web database

fairs, scientific symposiums

publications in professional press

verbal information from acquaintances / people from the sector

3. What should be modified in our offer or activities to meet your demands better? Please give your remarks regarding the quality of our products or other details concerning collaboration with Fabryka Elementów Napędowych FENA Sp. z o.o.:

CONTACT DETAILS:

company name:

name and surname:

department/position:

contact phone:

e-mail: